Senior Manager of Software Engineering

2 weeks ago

Dallas, Texas, United States PNC Full time
Position OverviewAt PNC, our workforce is our most significant differentiator and competitive edge in the markets we serve. We are united in our mission to deliver the best experience for our clients. Each day, we collaborate to cultivate an inclusive workplace culture where all employees feel respected, valued, and empowered to contribute to the company's success. As a Senior Manager of Software Engineering within PNC's Retail Lending Organization, you will lead a team focused on enhancing our technological capabilities. This role primarily requires presence in a PNC location, with some responsibilities potentially performed remotely at the manager's discretion.

Role Overview:
The PNC Retail Lending Decision Management platform team is seeking a Senior Manager of Software Engineering to spearhead the planning, design, and execution of strategies aimed at transitioning high-throughput, low-latency, and intelligent transaction processing to on-premises and cloud environments. You will serve as a technical leader, guiding the development of solutions for both public and private cloud settings. The Decision Management platform is designed to deliver industry-leading intelligence with business agility at a global scale, powering products that safeguard our customers from fraud, facilitate originations, and enhance client servicing and collections.

Key Responsibilities:
  • Provide strategic direction for the ongoing re-architecture of Decision Management applications to enable capability-driven, microservices-oriented decision blocks.
  • Collaborate with Product Owners and Architectural Leadership to define the strategic roadmap for the platform, ensuring prioritization of architectural and technical initiatives.
  • Work alongside other architects within decision management and broader PNC Operations and Technology to align architectural principles where applicable.
  • Produce essential Architectural Documentation, including Overviews and Roadmaps, ensuring formal architectural governance is effectively applied.
  • Develop a technology roadmap for the Decision Management platform utilizing cloud-native managed services and products.

Candidate Profile:
The ideal candidate should possess:
  • Experience in architecting and managing mission-critical, high-volume, low-latency services across elastic infrastructures, from public clouds to private data centers.
  • Proficiency in architecting high-performance application data services for extensive data stores.
  • Experience with real-time data streaming technologies such as Kafka, Storm, NIFI, AWS Kinesis, and Azure Stream Analytics.
  • Expertise in transforming on-premises solutions to hybrid cloud environments.
  • Familiarity with multiple cloud providers.
  • Experience in microservices architecture.
  • Knowledge of operating AI engines/rules engines and data caching technologies.
  • Experience with distributed computing solutions.
  • Strong communication skills, capable of translating complex technical information for senior management and product teams.
  • Proven track record of providing technical thought leadership across an organization.
  • Experience with BPMN and DMN products (PEGA, FICO, open-source options) is advantageous.
  • Practical knowledge of operating products like Snowflake and Databricks in cloud environments (Azure preferred or AWS).

Job Responsibilities:
  • Oversee a team of software engineers and managers across various product lines.
  • Manage talent development within the engineering team, including recruitment, mentoring, and fostering a culture of continuous learning focused on engineering excellence.
  • Encourage technological innovation by promoting the adoption of current trends, capabilities, and practices emerging in the market.
  • Identify challenges, share best practices, and drive ongoing improvements.

Qualifications:
Successful candidates must demonstrate the necessary knowledge, skills, and abilities for this role. Candidates typically require a university/college degree, with higher education such as a Master's degree or relevant certifications being desirable. Industry-relevant experience is generally 8+ years, with at least 5 years of prior management experience. Proven leadership experience with a moderate to large scope of responsibility is essential. In lieu of a degree, a comparable combination of education, job-specific certifications, and experience may be considered.

Benefits:
PNC offers a comprehensive range of benefits to support your needs now and in the future. Options for full-time employees may include medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, educational assistance, and a robust wellness program. Additionally, PNC generally provides paid time off, including maternity and/or parental leave, paid holidays, vacation days, and occasional absence days.

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