Service Advisor Associate
6 days ago
The Customer Service Advisor position at Valvoline Instant Oil Change is an exciting opportunity for individuals who enjoy working with people and have a passion for delivering exceptional customer service.
Estimated Salary: $40,000 - $55,000 per yearYou will be responsible for creating a positive experience for our customers, providing them with accurate information about our products and services, and addressing any concerns they may have. Your excellent communication skills and ability to work in a team environment will make you a valuable asset to our team.
Key Responsibilities:
- Interact with customers, answer questions, and provide solutions to their problems.
- Present oil change options and additional services based on manufacturer recommendations.
- Build trust and loyalty with customers by providing personalized support.
- Evaluate customers' needs and work efficiently to meet their requirements.
- Provide hands-on assistance under the hood as needed.
Requirements:
- Effective interpersonal and oral communication skills.
- Ability to work in a fast-paced environment and multitask.
- Friendly and approachable demeanor.
- Willingness to learn and grow with the company.
- Occasional lifting up to 50 pounds and full mobility.
We provide a comprehensive benefits package, including competitive pay, flexible work schedule, and opportunities for advancement. Our team members receive on-the-job training, paid weekly, and company-provided uniforms and tools. We promote from within and value diversity and inclusion.
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