BMW Certified Technician

6 days ago

Lynnwood, Washington, United States Swickard Auto Group Full time
Job Summary

We are seeking a highly skilled and experienced Service Technician to join our team at Swickard Auto Group. As a Service Technician, you will be responsible for delivering exceptional customer service and ensuring the highest level of quality in vehicle repairs and maintenance.

Key Responsibilities:
  • Perform vehicle repairs and maintenance work with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnose the cause of any malfunction and perform repair, if authorized by the customer.
  • Conduct multi-point inspections to make appropriate recommendations to ensure the safety and reliability of customer vehicles.
  • Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
  • Provide an exceptional customer experience to drive loyalty and achieve targeted Customer Satisfaction Index.
Requirements:
  • 5+ years of prior automotive diagnostic and repair experience required.
  • A strong desire to succeed and a team player who is focused on providing exemplary customer service.
  • Ability to work in a fast-paced work environment and possess a valid in-state driver's license and an acceptable driving record.
About Us:

Swickard Auto Group is a leading automotive company with over 2,000 employees at 28 dealerships in 5 states. We are committed to delivering exceptional customer service and providing a positive work environment for our employees.

Benefits:
  • Leadership program with ongoing manufacturer training, mentorship, and skills development.
  • Ongoing training and support to ensure continued personal and professional growth.
  • Competitive benefits package, including medical, dental, vision, life, and pet insurance, as well as optional disability coverage and a 401k plan.

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