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Receptionist - Customer Service Representative

2 months ago

Denver, Colorado, United States Mountain States Toyota Full time

Job Summary

Mountain States Toyota is seeking a skilled Receptionist to provide exceptional customer service and support to our guests. As the first point of contact, you will be responsible for greeting visitors, answering phone calls, and providing information to other departments.

Key Responsibilities:

  • Answer multi-line phone system and route calls to the appropriate department.
  • Greet guests and determine their needs, contacting the relevant department for visitor escort.
  • Oversee the visitor sign-in and security process.
  • Maintain the conference room reservation schedule.
  • Assist various departments with special projects as needed.
  • Work effectively with all departments with limited supervision.
  • Have excellent interpersonal, verbal, and written communication skills.
  • Have at least 1 year of experience as a receptionist in a professional business environment.
  • Be a motivated self-starter with intermediate computer skills in Microsoft Word, Outlook, and Excel.
  • Be punctual with solid time-management skills.
  • Have a High School Diploma.
  • Be authorized to work in the USA.
  • Perform duties and responsibilities in a safe manner.
  • Pass pre-employment testing, including background checks, MVR, drug test, and valid driver's license.

About Us

Mountain States Toyota is a dynamic organization that values teamwork and employee development. We offer comprehensive training, competitive compensation, and unparalleled benefits. If you're a motivated and detail-oriented individual who excels in a fast-paced environment, we encourage you to apply.

Confidentiality

All applicant information will be kept confidential according to EEO guidelines.