Access Specialist

4 days ago


Rockford, Illinois, United States Rosecrance Full time
Job Title: Access Specialist

Job Summary:

Rosecrance is seeking a highly skilled Access Specialist to join our team. As a key member of our Access Team, you will be responsible for fielding, screening, and triaging inquiry calls, educating callers on Rosecrance, and engaging clients presenting as clinically appropriate.

Key Responsibilities:

  • Assist in fielding, screening, and triaging inquiry calls to determine the level of care required by clients.
  • Educate callers on Rosecrance and engage clients presenting as clinically appropriate.
  • Provide clinical assessment to determine services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.
  • Complete the admissions process for clients entering residential treatment, including any pre-certification calls for initial authorization.
  • Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations.
  • Assume on-call responsibilities as scheduled or when necessary.

Requirements:

  • Bachelor's Degree in a health-related field, Master's preferred.
  • Demonstrated clinical competency in assessments and admissions.
  • Adequate written skills to accurately complete required documentation within the time frames prescribed.
  • Certified Alcoholism and Substance Abuse Counselor or be certified within twelve months.
  • Must be emotionally and medically able to perform essential job responsibilities.

Benefits:

  • Salary based on education, experience, and credentials.
  • Medical, dental, and vision insurance with multiple plan options to meet your needs.
  • 401(k) plan with employer match and discretionary employer contribution.
  • Group Life Insurance including LTD and AD&D.
  • Tuition assistance and licensure/certification reimbursement.
  • Paid Time Off, sick time, bereavement leave.
  • Referral program earning up to $1,000 per hire.
  • Wellness plan and certain facilities offering an on-site gym.

About Us:

Rosecrance is a leading non-profit provider of comprehensive behavioral health services in the United States. With over 100 years of experience, Rosecrance is dedicated to helping individuals and families overcome substance abuse and mental health challenges.

To Apply:

If you are passionate about making a difference in the lives of individuals and families affected by substance abuse and mental health disorders, we invite you to join our team at Rosecrance.

EEO:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status.


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