Front Desk Supervisor
6 days ago
Tharaldson Hospitality is seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our front office staff, you will be responsible for coordinating the daily activities of the hotel, providing exceptional guest service, and supporting the General Manager in their duties.
Key Responsibilities
Coordinate front office activities, including guest check-in and check-out, room assignments, and key management
Provide exceptional guest service, responding to guest inquiries and resolving any issues in a timely and professional manner
Assist the General Manager in their duties, including supervising front desk staff, managing guest complaints, and maintaining accurate records
Develop and implement strategies to improve guest satisfaction and loyalty
Collaborate with other departments to ensure seamless guest experiences
Requirements
1 year of experience in a front desk or guest services role
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and adapt to changing situations
Strong problem-solving and conflict resolution skills
High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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