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Customer Service Representative

2 months ago

Lakeville, Minnesota, United States Frandsen Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Frandsen Bank & Trust. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling routine financial transactions, and ensuring a positive interaction with customers and non-customers.

About the Role

The successful candidate will have excellent communication and interpersonal skills, with the ability to work efficiently and cooperatively in a fast-paced environment. You will be responsible for handling customer inquiries and research, providing product knowledge and cross-selling opportunities, and maintaining accurate records and reports.

Responsibilities

  • Provide exceptional customer service to internal and external customers
  • Handle routine financial transactions, including deposits, withdrawals, and transfers
  • Respond to customer inquiries and research, providing accurate and timely information
  • Provide product knowledge and cross-selling opportunities to customers
  • Maintain accurate records and reports, including customer information and transaction data

About Frandsen Bank & Trust

Frandsen Bank & Trust is a high-quality community bank that provides a wide range of banking products and services to our customers and communities. We are committed to delivering exceptional service and building long-term relationships with our customers.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible scheduling and work-life balance

Requirements

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work efficiently and cooperatively in a fast-paced environment

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.