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Director of Engineering Operations

2 months ago

Conway, Arkansas, United States SQUAN Full time
Job Title: Director of Engineering Operations

At Squan, we are seeking a highly skilled and experienced Director of Engineering Operations to lead our engineering department. This is a critical role that requires a strong understanding of business finance and accounting, as well as the ability to align financial budget with forecast, resource plan, and current utilization of resources.

Key Responsibilities:
  • Drive profitability by ensuring productivity, utilization, and first pass yield program (PUF) is implemented and followed
  • Collaborate on annual budget and updates quarterly/monthly as appropriate for engineering budget items
  • Foster a positive, metrics-driven work culture of accountability, quality, and professional/career growth of the team
  • Accountable and responsible for the division financial forecast
  • Ensure resources are properly allocated across the various engineering teams based on workload and capability
  • Manage and mentor senior managers, managers, and other personnel
  • Oversee and manage the performance management process including goal setting, feedback, and reviews to ensure alignment with organizational objectives and foster continuous improvement
  • Oversee the team responsible for field data collection, design, permitting, GIS, and collaborates with construction support services team members
  • Mentors/coaches team on forecasting, scheduling, budgeting, utilization, industry standards, client guidelines, manufacturer specifications, and Squan standards/processes
  • Develops and implements operational policies and procedures to ensure efficiency and quality
  • Monitors and analyzes key performance indicators to identify areas for improvement and areas for positive reinforcement
  • Collaborates with other divisions to achieve company goals and alignment across the organization as a whole
  • Ensures compliance with relevant federal, state, and local regulations
  • Ensures compliance with client standards, Squan standards and policies, and adherence to all other applicable codes and standards
  • Works with project managers to develop and validate monthly project level forecasts that roll up to the division financial forecast
  • Identifies potential risks to the financial forecast early on and communicates these with urgency
  • Works with Technical team to develop efficient processes and identify areas for training
  • Develop and implement various initiatives as prescribed by the Squan leadership team
  • Maintains positive relationship with our clients and works closely with key accounts to grow relationships
  • Assists BD team with sales initiatives and strategy
  • Attend corporate leadership meetings and create necessary reports for presenting engineering topics
  • Accountable for deliverables being on budget, on time, and of high quality
  • Ensures the team utilizes a value-based engineering approach to make design/routing/environment decisions to create an efficient, quality, constructable designs
  • Works closely with internal construction leaders, Squan directors, managers and functional leads to develop and maintain best practices that deliver quality designs that can be constructed efficiently
  • Proactively communicates with clients and is readily available to be an escalation point to resolve issues that may arise
Requirements:
  • Minimum of 12 years of experience in telecom industry in either engineering or construction, 5 of which must be managing a team producing over $5m in engineering revenue per year or $40m in construction revenue per year
  • Expert knowledge of Outside Plant Engineering and Telecommunications design
  • Valid driver's license and excellent driving record
  • Must be able to pass pre-employment drug test and background check
  • Ability to travel as needed (estimated to be 25% of the time)
Preferred Requirements:
  • Bachelor's degree in engineering, business administration, or a related degree
  • Experience managing turnkey (design/build) telecom projects greater than $75m in revenue
  • Experience in power distribution engineering and design
  • Long standing history and solid reputation with key personnel at ILEC/CLEC telecom companies
  • Working knowledge of Esri GIS software products