Optical Sales Associate

3 weeks ago


Bloomington MN, United States Shoptikal, LLC Full time

At Shoptikal, LLC, we're dedicated to delivering exceptional eye care and high-quality products to our communities. As a Part-time Optical Sales Associate, you'll play a vital role in helping us achieve this goal.

As part of our team, you'll have the opportunity to build meaningful relationships with our patients and customers, providing them with exceptional service and support. You'll work closely with our optometrists to ensure that our patients receive the best possible care, and you'll be responsible for selecting, ordering, and dispensing eyewear to meet their needs.

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a team player who is eager to learn and grow with our company, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service and support to patients and customers
  • Select, order, and dispense eyewear to meet patient needs
  • Work closely with optometrists to ensure that patients receive the best possible care
  • Maintain a complete knowledge of third-party plans and claims
  • Explain promotions and special lens offerings to patients and customers
  • Balance accounts and process medical billing information
  • Ensure proper merchandising of frame inventory

Requirements:

  • High School Graduate or equivalent
  • Maintain license as required by state
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

What We Offer:

  • Competitive Wages & Incentives
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

Essential Functions & Work Requirements:

  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Able to operate a cash register, various optical equipment and tools
  • Able to work normal office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development


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