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Crisis Hotline Support Specialist

1 month ago

Toms River, New Jersey, United States CONTACT of Ocean & Monmouth Counties Full time
Contact of Ocean & Monmouth Counties

We are seeking dedicated individuals to join our team as Crisis Hotline Telephone Workers. As a volunteer, you will play a vital role in providing emotional support and crisis intervention to individuals in need.

Key Responsibilities:
  • Answer crisis hotline calls and provide empathetic listening and support
  • Assess caller needs and provide resources and referrals as necessary
  • Participate in training and ongoing education to enhance skills and knowledge
  • Work collaboratively with a team to ensure effective crisis intervention
Requirements:
  • Availability to work three, four-hour shifts per month
  • Ability to commit to 12 weeks of training, once a week
  • Strong communication and listening skills
  • Ability to maintain confidentiality and handle sensitive information

Join us in making a difference in our community by providing critical support to those in crisis. If you are passionate about helping others and have a strong desire to make a positive impact, we encourage you to apply.