Storage Customer Service Associate

4 weeks ago


Los Angeles, California, United States U-Haul Full time
Storage Customer Service Representative

U-Haul is seeking a motivated and customer-focused individual to join our team as a Storage Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Support the site manager with facility operations, including maintenance and upkeep of storage units.
  • Provide excellent customer service, answering phone inquiries and addressing customer concerns in a timely and professional manner.
  • Prepare rental contracts and explain the terms of rental agreements to customers.
  • Perform routine property cleanup and minor repair work to ensure a clean and secure environment for customers.
  • Participate in ongoing continuous education through U-Haul University to stay up-to-date on company policies and procedures.
Requirements:
  • Driver's license and a clean driving record.
  • Excellent communication and interpersonal skills.
  • Availability to work weekends and holidays.
Work Environment:

The work environment is moderate, with some physical exertion required. The ability to work in a fast-paced environment and adapt to changing situations is essential.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a healthy and inclusive work environment.



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