Bilingual Patient Advocate

2 weeks ago


York, Pennsylvania, United States Elevate Patient Financial Solutions Full time
Job Summary

Elevate Patient Financial Solutions is seeking a highly skilled Bilingual Patient Advocate to join our team. As a key member of our team, you will play a critical role in connecting uninsured hospital patients with programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance.
  • Complete applications and follow through until approved.
  • Document cases accurately and timely in our company systems and hospital systems.
  • Provide exceptional customer service skills at all times.
  • Participate in ongoing trainings to stay up-to-date on government programs and regulations.
  • Maintain a structured and timely contact with applicants and government agencies.
  • Assist applicants with gathering additional reports or records, meeting appointment dates and times, and arranging transportation as needed.
  • Request home visits as necessary to acquire documentation.
  • Inform clients of all approvals and denials of coverage in a timely manner.
Requirements
  • High School Diploma or GED preferred.
  • Prior hospital experience is a plus.
  • Adaptability when dealing with changing processes, computer systems, and government programs.
  • Professional experience working with state and federal programs.
  • Exemplary critical thinking skills.
  • Ability to multitask and function in a fast-paced environment.
  • Fluency in both English and Spanish is required.
Benefits
  • Medical, Dental, and Vision Insurance.
  • 401K with 100% match for the first 3% and 50% match for the next 2%.
  • 15 days of PTO.
  • 7 paid Holidays.
  • 2 Floating holidays.
  • 1 Elevate Day (floating holiday).
  • Pet Insurance.
  • Employee referral bonus program.

The salary for this role will be determined based on a variety of factors, including internal equity, experience, education, location, and specialty. This is not a promise of a particular wage.

ElevatePFS is an Equal Opportunity Employer.



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