Bellperson

Job Summary:

The Bellperson is a vital member of our hotel team, responsible for ensuring a seamless and welcoming experience for our guests. As a Bellperson, you will be the first point of contact for many of our guests, and your friendly and efficient service will set the tone for their stay with us.

Key Responsibilities:

• Load and unload luggage carts with ease and efficiency
• Organize and deliver luggage for tour groups, ensuring timely and accurate delivery
• Escort guests to their rooms, providing a warm and welcoming introduction to our hotel services
• Inspect guest rooms to ensure they are clean and well-stocked, and address any issues promptly
• Explain the features of the room, including the operation of electronic devices and entertainment systems
• Check and store luggage for arrivals and departures, using luggage tags to ensure accurate tracking
• Store, track, and deliver packages as needed, providing excellent customer service
• Deliver messages to meeting rooms, and other amenities to guest rooms
• Assist with room changes, and maintain a current listing of local attractions and activities
• Maintain a list of local transportation guides, churches, sports arenas, and other relevant information
• Assist the Houseperson with guest requests, and ensure the lobby reader board is accurate and up-to-date
• Provide information, maps, and directions as required, and answer console calls to assist front desk agents
• Show guest rooms and suites as needed, and emphasize the hotel's amenities and services

Requirements:

• High School diploma or equivalent required, and/or experience in a hotel or related field preferred
• Valid driver's license for the applicable state (if applicable)
• Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• Ability to stand during entire shift
• Effective communication and listening skills, with the ability to maintain confidentiality of information

Compensation:

$17 per hour + tips

Why Work with Us:

Elevation Hotel and Spa is a premier hospitality company, committed to providing exceptional service and experiences for our guests. As a Bellperson, you will be part of a dynamic and supportive team, working together to deliver outstanding results and exceed guest expectations.

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