Receptionist

6 days ago

Hyattsville, Maryland, United States Malta House Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Malta House. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and ensuring a smooth and efficient experience for our residents, staff, and visitors.

Key Responsibilities
  • Customer Service: Answer and transfer calls in a timely and courteous manner, taking messages and providing information to residents, staff, and visitors.
  • Administrative Support: Perform a variety of administrative duties, including data entry, filing, and maintaining accurate records.
  • Communication: Communicate effectively with residents, staff, and visitors, both verbally and in writing.
  • Security: Monitor the entry and departure of guests, residents, and vendors, ensuring a safe and secure environment.
  • Marketing: Refer marketing inquiries to the Executive Director and complete inquiry sheets as needed.
  • Supply Management: Maintain an adequate supply of brochures, forms, and other materials.
  • Office Functions: Assist with word processing, mail distribution, and other office tasks as needed.
Requirements
  • High School Diploma or Equivalent: Required.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with residents, staff, and visitors.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain accurate records.
  • Customer Service Skills: Provide exceptional customer service, with a focus on resident satisfaction and experience.
What We Offer

Malta House offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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