Financial Advocate

2 weeks ago


Middletown, New York, United States Garnet Health Full time
Financial Advocate Job Description

Overview:

Garnet Health is seeking a skilled Financial Advocate to join our team. As a Financial Advocate, you will play a critical role in maximizing revenues by determining and entering patient financial status, verifying insurance coverage, and reviewing admission information for completeness and accuracy.

Responsibilities:

  • Determine and enter patient financial status, verifying insurance coverage and reviewing admission information for completeness and accuracy.
  • Obtain all required information, collect and/or create a plan for payment with responsible parties, including assisting patients to complete applications for NYS Health Exchange coverages, Medicaid, and/or the organization's Charity Care program when appropriate.
  • Work collaboratively with patients to resolve financial issues and ensure timely payment.
  • Develop and maintain relationships with patients, families, and healthcare providers to ensure seamless communication and coordination of care.
  • Stay up-to-date on changing regulations, laws, and industry standards to ensure compliance and optimal revenue cycle performance.

Qualifications:

  • High School diploma or equivalent required.
  • Two to three years of related experience in patient billing, payment arrangements, authorizations, and insurances.
  • Articulate verbal ability to discuss personal and financial matters with patients.
  • Experience in the healthcare field is required.
  • Computer software and hardware literacy is essential.
  • Bi-lingual preferred.
  • CAC Certification required within one year of hire and must be maintained thereafter.

Working Conditions:

Regular contact with individuals under stress. Ability to work a flexible schedule, including weekends and/or travel to other sites as necessary.

Mental Demands:

Ability to work under pressure, foster collaborative relationships, organize and synthesize new information, and prioritize work while projecting a positive, supportive, and mentoring approach with coworkers.


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