Financial Advocate
2 weeks ago
Overview:
Garnet Health is seeking a skilled Financial Advocate to join our team. As a Financial Advocate, you will play a critical role in maximizing revenues by determining and entering patient financial status, verifying insurance coverage, and reviewing admission information for completeness and accuracy.
Responsibilities:
- Determine and enter patient financial status, verifying insurance coverage and reviewing admission information for completeness and accuracy.
- Obtain all required information, collect and/or create a plan for payment with responsible parties, including assisting patients to complete applications for NYS Health Exchange coverages, Medicaid, and/or the organization's Charity Care program when appropriate.
- Work collaboratively with patients to resolve financial issues and ensure timely payment.
- Develop and maintain relationships with patients, families, and healthcare providers to ensure seamless communication and coordination of care.
- Stay up-to-date on changing regulations, laws, and industry standards to ensure compliance and optimal revenue cycle performance.
Qualifications:
- High School diploma or equivalent required.
- Two to three years of related experience in patient billing, payment arrangements, authorizations, and insurances.
- Articulate verbal ability to discuss personal and financial matters with patients.
- Experience in the healthcare field is required.
- Computer software and hardware literacy is essential.
- Bi-lingual preferred.
- CAC Certification required within one year of hire and must be maintained thereafter.
Working Conditions:
Regular contact with individuals under stress. Ability to work a flexible schedule, including weekends and/or travel to other sites as necessary.
Mental Demands:
Ability to work under pressure, foster collaborative relationships, organize and synthesize new information, and prioritize work while projecting a positive, supportive, and mentoring approach with coworkers.
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