Customer Experience Representative

4 days ago


Irving, Texas, United States Loves Travel Stops & Country Store Full time
About the Role

We are looking for a skilled Customer Experience Representative to join our team at Loves Travel Stops & Country Store. In this role, you will be responsible for providing exceptional customer service, operating cash registers, and assisting with daily tasks.

About You
  • You have a high school diploma or equivalent and 6 months of retail and cash handling experience. Trucking industry experience is preferred.
  • You possess excellent communication skills, both verbal and written, and are able to work in a fast-paced environment.
  • You are physically able to stand for long periods, lift up to 100 pounds, and navigate safely in the service bay.
Key Responsibilities
  1. Provide exceptional customer service, responding to customer inquiries and resolving issues promptly.
  2. Operate cash registers accurately and maintain an organized drawer.
  3. Assist with daily tasks, such as stocking merchandise and performing light housekeeping duties.
  4. Communicate effectively with fleet maintenance departments to obtain work authorizations and/or purchase orders.
Benefits
  • A competitive salary of $35,000 - $45,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Tuition reimbursement and professional development opportunities.


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