Positive Experience Specialist
12 hours ago
We're on the hunt for a talented and energetic Positive Experience Specialist to join our Planet Fitness team As a key member of our front desk staff, you'll be responsible for creating a positive and memorable experience for our members, prospective members, and guests, every single day.
You'll be tasked with greeting members, handling front desk activities, facilitating updates to member accounts, and responding to member inquiries in a timely and professional manner. You'll also be expected to work collaboratively with other staff members to maintain a clean and welcoming environment, and provide support to management as needed.
To be successful in this position, you'll need to have a strong understanding of customer service principles, basic computer proficiency, and the ability to multitask in a dynamic setting. If you're looking for a career that allows you to make a positive impact on people's lives, we encourage you to apply.
Key Responsibilities:
- Greet members, prospective members, and guests with a smile and a warm welcome.
- Handle all front desk related activities, including checking members into the system, new member sign-up, and taking prospective members on tours.
- Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
- Work collaboratively with other staff members to maintain a clean and welcoming environment.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are musts.
Benefits:
- Competitive hourly rate: $10.00 - $12.00 per hour.
- Opportunities for advancement and professional growth.
- A fun and supportive work environment.
About Us:
At Planet Fitness, we're committed to providing an affordable, high-quality fitness experience that inspires and motivates our members to reach their goals. With over 2,000 locations across the United States, Canada, and abroad, we're one of the largest and fastest-growing franchisors and operators of fitness centers in the world. Join our team today and become part of a movement that's shaping the future of fitness
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