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Team Associate

2 months ago


Brockton, Massachusetts, United States PM of Fond Du Lac Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Crew Member to join our team at PM of Fond du Lac. As a Crew Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our team in achieving sales and customer satisfaction goals.

Key Responsibilities:

  • Customer Service:
    • Greet all guests in a friendly and welcoming manner.
    • Assist guests with menu selection, answer questions, and provide recommendations.
    • Process transactions accurately and efficiently.
  • Store Maintenance:
    • Keep the store clean and organized, including the dining area, restrooms, and kitchen.
    • Restock shelves and supplies as needed.
    • Perform cleaning duties such as wiping tables and equipment, sweeping and mopping.
  • Team Support:
    • Assist team members with tasks and duties as needed.
    • Participate in training and development programs to improve skills and knowledge.
    • Contribute to a positive and productive team environment.

Requirements:

  • Education:
    • High school diploma or equivalent preferred.
  • Knowledge, Skills, and Abilities:
    • Effectively read, speak, write, and communicate.
    • Build and maintain positive relationships with supervisors, co-workers, and guests.
    • Basic math skills required.
  • Physical Demands:
    • Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.
    • Occasionally required to bend and stoop, kneel or crouch.
    • Must be able to lift and/or move up to 30 pounds.

Working Conditions:

The Crew Member will work in a fast-paced retail environment with frequent customer interactions. The ability to work in a team environment and adapt to changing situations is essential.