Customer Service Management Trainee

6 days ago


Pomona, California, United States Uline Full time
About the Role

Uline is seeking a talented Customer Service Management Trainee to join our team. As a key member of our customer service leadership, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences.

Key Responsibilities
  • Develop and execute plans to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
  • Manage and develop a team of customer service representatives to achieve high levels of performance.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 2 years of experience in customer-facing roles, preferably in a leadership capacity.
  • Strong communication and interpersonal skills, with ability to work effectively in a fast-paced environment.
  • Bilingual (English/Spanish) preferred.
Benefits

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