Account Associate

2 weeks ago


Watertown, New York, United States State Farm Insurance Full time
Job Summary: As an Account Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.

Key Responsibilities:

* Assist customers with their insurance needs by providing accurate and timely information
* Process policy changes and updates in the system
* Handle incoming calls and emails from customers regarding policy inquiries and claims
* Collaborate with team members to resolve customer issues and ensure customer satisfaction
* Maintain customer records and update information as needed
* Stay up to date with insurance products and industry trends to effectively assist customers
* Follow company policies and procedures to ensure compliance with regulations and guidelines
* Meet or exceed performance goals and targets set by the company

Requirements:

* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
* Knowledge of insurance products and industry trends
* Ability to maintain confidentiality and handle sensitive information

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

Apply Now: If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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