Customer Service Representative
7 days ago
At SP+, we are driven by Our Promise, 'Making Every Moment Matter for a World on the Go.' Our team is dedicated to providing exceptional service and putting ourselves in the shoes of those we serve. This approach enables us to deliver a unique combination of talented individuals and industry-leading technology that prioritizes each moment.
Salary and BenefitsThe estimated salary for this position is $15.00 per hour. We offer a comprehensive benefits package, including health insurance, vision, dental, 401(k) match program, short-term and long-term life insurance, and a free employee assistance program (EAP).
Job DescriptionAs a Customer Service Representative - Parking Attendant, you will play a crucial role in ensuring every moment matters for our clients. Your responsibilities will include:
- Providing assistance to customers when needed and communicating proactively.
- Directing incoming customers to available parking spaces for a seamless parking experience.
- Counting vehicles on location throughout your shift, as needed.
- Writing and issuing violation warnings to tenants and visitors who violate garage policies; patrolling transient and reserved parking levels as needed.
- Assisting customers who have forgotten where they parked their vehicle.
To succeed in this role, you must possess the following skills and qualifications:
- A valid state driver's license, current address, and an acceptable driving record.
- The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
- Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
- Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
- The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
- The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
We are an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected classes. We do not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because they exercised their EEO rights.
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