Retail Operations Manager

2 weeks ago

Washburn North Dakota, United States Enerbase Full time
About Enerbase

Enerbase is a cooperative business that aims to provide its customers with a wide range of goods and services. With eleven convenience stores, a substation, cardtrol facilities, bulk petroleum and propane delivery units, and an automotive service and repair center, Enerbase is the go-to destination for all of our customers' needs.

Job Summary

We are seeking a highly skilled and experienced Manager to oversee the day-to-day operations of our Washburn convenience stores. The successful candidate will be responsible for ensuring exceptional customer service, managing store employees, and driving sales and profitability.

Key Responsibilities
  • Manage and supervise all store employees to ensure consistent and efficient operations
  • Responsible for hiring, disciplinary action, and termination of employees
  • Develop and implement strategies to increase store sales and profitability
  • Maintain proper inventory levels and coordinate with suppliers for replenishment
  • Create and execute marketing initiatives to attract new customers and retain existing ones
  • Ensure compliance with company policies and procedures, as well as health and safety regulations
  • Handle customer complaints and resolve issues in a timely and satisfactory manner
  • Monitor and analyze store performance and provide reports to senior management
Requirements
  • Previous experience in a retail management role, preferably in the convenience store industry
  • Strong leadership skills and the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills
  • Proven track record of driving sales and achieving targets
  • Knowledge of inventory management and replenishment processes
  • Familiarity with marketing principles and strategies
  • Understanding of financial statements and basic accounting principles
What We Offer

Enerbase provides a full benefit package to FT employees after 60 days, including medical, dental, vision, company-paid short-term disability, long-term disability, and life insurance. We also offer a generous PTO package after 60 days and paid holidays, as well as flexible scheduling for work-life balance needs.

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