Cleaning Team Lead
1 day ago
Estimated Salary: $45,000 - $60,000 per year.
About UsWe are Racs Cleaning Enterprises, a world leader in eco-friendly cleaning services. Our mission is to provide high-quality cleaning solutions while promoting sustainability and growth within our team members.
Job Description:
The Cleaning Team Lead is responsible for overseeing all cleaning activities at clients' homes according to quality standards outlined during orientation and training. Key responsibilities include ensuring prompt arrival, accurate paperwork reporting, and maintaining company property.
Key Responsibilities:
- Arriving on time to clients' homes, communicating effectively, and completing accurate paperwork.
- Managing technicians' time efficiently, understanding client-specific needs, and adhering to company standards.
- Completing Quality Control checklists to ensure quality standards are met.
- Ensuring client-specific notes are addressed, lights, locks, and doors are secured as found, and payment is noted.
- Maintaining company property, including vehicles, in good condition and reporting any variations in the load-in checklist.
- Overseeing policy and safety standards and communicating effectively with team members and management.
Requirements:
- Must be at least 18 years old.
- Prior service work experience or customer service background is helpful.
- Strong organizational, time management, and reasoning skills.
- Ability to communicate clearly and effectively, both verbally and in writing.
- Attention to detail and ability to stand for extended periods.
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