Utility Accounting Professional
3 days ago
**Job Summary:**
Toho Water Authority seeks a Billing Specialist I to perform a variety of billing-related tasks, including research, preparation, and submission of customer accounts. This role requires strong analytical skills, attention to detail, and excellent communication abilities to interact with customers and internal teams.
**Key Responsibilities:
- Research and prepare customer accounts for billing, ensuring accuracy and completeness.
- Prepare and submit daily utility bills, handling exceptions and making adjustments as needed.
- Maintain meter inventory, perform exchanges, and remove old meters.
- Assist customers with account-related inquiries and resolve issues promptly.
- Verify meter reads and create batches for each billing cycle.
- Monitor and update billing exceptions to prevent delays.
- Analyze billing data to ensure correct charges and apply necessary adjustments.
- Communicate complex billing information to customers, explaining payment options and services.
- Calculate and apply rate changes, fees, and other adjustments as required.
**Benefits and Perks:**
We offer a competitive salary range of $42,140.80 - $68,806.40 annually, depending on experience, plus a comprehensive benefits package, including health, dental, and vision medical insurance, an employee wellness center, 401(a) and 457 retirement plans, group basic life insurance/AD&D, paid vacation and holidays, paid sick time/sick bank, an employee assistance program, flexible spending account program, dependent care (FSA), longevity and Christmas bonuses, tuition reimbursement, and more
**Requirements:**
- A minimum of a high school diploma or GED issued from an approved GED Administrator.
- Minimum of one year relevant experience in a billing role.
- Valid State of Florida Class E Driver's License required.
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