Operations Lead Specialist

22 hours ago


Danville, Virginia, United States First Citizens Bank Full time

**Job Summary**

• Estimated Salary: $70,000 - $90,000 per year

The Branch Service Delivery Director is responsible for leading a team of professionals in providing exceptional customer service and ensuring operational efficiency within a branch location.

Main Responsibilities:

  • Leading a team of service line associates in delivering excellent customer service
  • Overseeing the management of cash and credit transactions
  • Collaborating with sales managers to drive sales growth and revenue
  • Fostering a positive work environment and promoting employee development
  • Ensuring compliance with regulatory requirements and internal policies

Qualifications:

  • High School Diploma or equivalent
  • 2+ years of experience in a leadership role within financial services or a related field
  • Demonstrated ability to lead and motivate a team
  • Strong communication and interpersonal skills


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