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Customer Support Director
2 months ago
As a key member of our team at CFV Innovations, the Customer Admin Manager will play a vital role in ensuring that our customers receive exceptional service and support.
We are seeking a highly organized and communicative individual with a passion for customer care and interaction.
- Support the end-to-end customer experience, including quotations, invoicing, and shipping.
- Interface with customers, former customers, and new leads to provide timely and effective support.
- Utilize basic knowledge of bookkeeping and financial processes to ensure seamless transactions.
- Experience with shipping, receiving, purchasing, A/R, A/P, and inventory management is preferred.
- Proficiency in Microsoft Excel, Word, and QuickBooks is ideal.
CFV Innovations is a well-funded spin-out that specializes in delivering flow control solutions to various industries, including agriculture and chemical mixing.
Our core technology has been proven globally and is used to develop existing products as well as new solutions currently under development.
We leverage unique valve technology to create accurate and simple flow control systems, selling valves directly into the market and integrating them into new solutions for customers.
With a strong investment from a billion-dollar company, we are now expanding our reach into agriculture and chemical mixing.
This position will be one of the first hires at our new CFVI West office and lab in Fountain Valley, CA, serving as the hub for research and development activities.
We utilize rapid prototyping to quickly prove out our products before manufacturing at scale.
