Current jobs related to Part-Time Guest Services Representative - Pittsburgh, Pennsylvania - Wyndham Hotels & Resorts

  • Guest Services Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Extended Stay Full time

    Extended Stay Guest Services RepresentativeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive and memorable experience during their stay.Key Responsibilities:Assist guests with all requests and inquiries in a...

  • Guest Services Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Target Full time

    About the RoleWe are seeking a skilled Guest Services Representative to join our team at Target. As a Guest Services Representative, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests, and promoting our products and services.Key ResponsibilitiesProvide outstanding customer service,...

  • Evening Guest Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes Full time

    Be a Joy Creator at Nothing Bundt CakesWe're looking for enthusiastic and friendly individuals to join our team as Guest Service Representatives. As a Joy Creator, you'll play a vital role in making every guest's experience special and memorable.What We OfferFlexible Schedules: Enjoy a relaxed work environment with flexible schedules that allow you to...

  • Guest Relations Specialist

    2 months ago

    Pittsburgh, Pennsylvania, United States Crescent Services Full time

    Welcome to Crescent ServicesAs a prominent entity in the hospitality sector, we pride ourselves on fostering a remarkable workplace culture and prioritizing our employees. By becoming part of our organization, you will benefit from competitive compensation and a robust benefits package that encompasses:Referral Bonuses for AssociatesIncentives Based on...

  • Customer Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States Taco Bell Full time

    Customer Service RepresentativeWe are seeking a friendly and helpful Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our restaurant, providing exceptional service to our guests and ensuring their satisfaction.Key Responsibilities:Greet and engage guests in a positive and friendly...

  • Event Support Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States OneCause Part-Time & Seasonal Full time

    Job OverviewOneCause is seeking a highly organized and detail-oriented Event Support Specialist to assist with on-site events. This part-time, seasonal position requires flexibility to work a variety of shifts, including Fridays and Saturdays.Key Responsibilities:Execute events on location, ensuring seamless execution and high-quality client...

  • Hotel Guest Services Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States The Omni William Penn Hotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Omni William Penn Hotel. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued guests.Key ResponsibilitiesProvide warm and welcoming greetings to guests,...

  • Daytime Guest Service Ambassador

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes Full time

    Bring Joy to Our GuestsAt Nothing Bundt Cakes, we're looking for a Daytime Guest Service Representative to join our team. As a Joy Creator, you'll play a key role in making every celebration sweeter by providing exceptional guest service and ensuring our bakery is a warm and welcoming environment.What You'll Do:Help guests order the right cake for their...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States SPAR Full time

    Key Responsibilities: Communicate effectively with customers through verbal and written interactions. Utilize strong listening skills to analyze problems and provide solutions. Maintain attention to detail and accuracy in data collection and ordering processes. Demonstrate a customer-centric approach, providing empathetic service and support. Adapt to...

  • Evening Guest Service Ambassador

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes Full time

    Be a Joy Creator at Nothing Bundt CakesWe're looking for friendly and enthusiastic individuals to join our team as Guest Service Representatives. As a Joy Creator, you'll play a vital role in making every guest's visit a memorable one.BenefitsEnjoy employee discounts on our delicious cakesFlexible scheduling to fit your needsFree food and snacks to keep you...

  • Host - Restaurant/ Bar (Part Time) - Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Merochik n' Cranberry, Inc Full time

    Job Summary:As a Host - Restaurant/ Bar (Part Time) at Merochik n' Cranberry, Inc, you will be responsible for providing exceptional customer service to our guests. This includes answering incoming calls, managing the flow of guests into the dining and bar areas, and ensuring accurate wait times are provided. You will also be responsible for managing takeout...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Citizens Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative - Part Time to join our team at Citizens. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide personalized service to customers, answering their...

  • Food Service Worker

    4 days ago

    Pittsburgh, Pennsylvania, United States AVI Foodsystems Full time

    Food Service Worker Role at AVI Foodsystems Food Service Workers at AVI Foodsystems will assist in the preparation of hot and cold foods, and properly store food, utilizing knowledge of temperature requirements and spoilage Set up stations with entrees, soups, salads, breads, condiments, other food products and utensils Interact with guests in the serving,...

  • Royal Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Accor Full time

    Job Title: Royal Service RepresentativeAt Fairmont Pittsburgh, we are seeking a highly skilled and experienced Royal Service Representative to join our team. As a key member of our Front Office and PBX operations, you will be responsible for providing exceptional guest service and ensuring seamless communication throughout the hotel.Key...

  • Daytime Guest Service Ambassador

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes Full time

    Be a Joy Creator at Nothing Bundt CakesWe're looking for a friendly and welcoming Guest Service Representative to join our team. As a Joy Creator, you'll play a key role in making every guest feel special and creating a warm atmosphere in our bakery.Benefits:Employee discountsFree food & snacksFree uniformsAs a Guest Service Representative, you'll be...

  • Part Time Sales Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Cutco Full time

    Part Time Sales Opportunity with CutcoWe are currently seeking a part time sales representative to join our team at Cutco. As a sales representative, you will be responsible for working with customers to understand their needs and providing them with our high-quality American-made products.Key Responsibilities:Work with customers to understand their needs...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Taco Bell Full time

    Customer Service RepresentativeWe are seeking a highly motivated and friendly Customer Service Representative to join our team. As a key member of our restaurant staff, you will be responsible for providing exceptional guest service, ensuring a positive dining experience for our customers.Key Responsibilities:Greet and engage guests in a friendly and...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States AccorHotel Full time

    Job Title: Royal ServiceAt AccorHotel, we are seeking a highly skilled and dedicated individual to join our team as a Royal Service representative. This role is responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Manage all PBX and dispatch functions, including internal and external...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States AccorHotel Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Manage all PBX and dispatch functions, including...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Taymax Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesProvide a positive member experience by greeting members, prospective members, and...

Part-Time Guest Services Representative

2 months ago

Pittsburgh, Pennsylvania, United States Wyndham Hotels & Resorts Full time

Job Summary

The Guest Service Representative is responsible for providing exceptional, personalized service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Key Responsibilities

  • Provide attentive, courteous, and efficient service to all guests
  • Maximize room revenue and occupancy
  • Process guest check-ins and check-outs in a friendly and efficient manner
  • Answer guest inquiries about hotel services, facilities, and hours of operation
  • Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms
  • Review Front Office log and Trace File daily
  • Follow all cash handling and credit policies
  • Be aware of all rates, packages, and special promotions
  • Be familiar with hospitality terminology
  • Have knowledge of emergency procedures and assist as needed

Requirements

  • College coursework in a related field is helpful
  • Experience in a hotel or a related field is preferred
  • High school diploma or equivalent is required
  • Computer experience is required
  • Customer service experience is preferred

Physical Requirements

  • Flexible and long hours are sometimes required
  • Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to stand during entire shift

General Requirements

  • Maintain a warm and friendly demeanor at all times
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
  • Must be able to multitask and prioritize departmental functions to meet deadlines
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
  • Attend all hotel required meetings and trainings
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards
  • Maintain high standards of personal appearance and grooming
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
  • Must be able to cross-train in other hotel-related areas
  • Must be able to maintain confidentiality of information
  • Must be able to show initiative, including anticipating guest or operational needs
  • Perform other duties as requested by management