Service Manager

3 weeks ago


Huntsville, Alabama, United States gpac Full time
Job Title: Service Manager - Ag Equipment

We are seeking a highly skilled and experienced Service Manager to join our team at GPAC, a leading search firm specializing in placing quality professionals within multiple industries across the United States.

Job Summary:

The Service Manager will be responsible for overseeing the service department, ensuring efficient and effective management of all service work, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Develop and maintain a priority system for scheduling service work
  • Ensure timely completion and filing of manufacturer warranty claims
  • Schedule and assign job and work areas to employees based on their skills and knowledge, and customer needs
  • Order parts as needed
  • Coordinate training and development programs
  • Monitor and analyze monthly metrics to ensure achievement of departmental goals
Requirements:
  • Proven communication and leadership skills
  • Ability to thrive in a fast-paced environment with a sense of urgency
  • Strong team player with excellent interpersonal skills
Benefits:
  • Competitive pay and commission structure
  • Health insurance
  • 401k match
  • PTO

GPAC is an equal opportunity employer and welcomes applications from qualified candidates. We are committed to diversity and inclusion in the workplace.



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