Head of Claims, Republic Indemnity
6 days ago
Job Title: Head of Claims, Republic Indemnity
Job Summary:
We are seeking a highly skilled and experienced Claims Leader to join our team at Republic Indemnity Company of America. As a key member of our executive leadership team, you will be responsible for leading our claims organization and developing strategies to drive business performance.
Key Responsibilities:
- Overall management of the claims department of 110 claims professionals.
- Serves as a key member of Republic Indemnity's executive leadership team.
- Responsible for performance, development and coaching of staff.
- Provides input and actively participates in divisional meetings and training sessions.
- Partners with peers and parent company leadership to provide insights regarding claims trends and developments.
- Offers support and counsel in connection with new business opportunities and key account retention.
- Provides strategic direction and tactical leadership to the department.
- Drives culture of innovation and continuous improvement through processes, systems and practices to improve efficiency, effectiveness, and service delivery.
- Monitors and analyzes data to ensure consistency in quality of reserving, strategies, and outcomes.
- Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
- Responsible for nurturing and enhancing a unique claims culture, maintaining high levels of employee engagement, and ensuring a strong customer service focus.
- Provides advice on the resolution of claims files with ultimate authority over settlements/reserves within prescribed limits including oversight and strategy for large claims and overall litigation management.
- Submits recommendations to Corporate Claims on cases exceeding personal authority.
- Works closely with senior leadership team to ensure budget and performance targets are effectively set and achieved.
- Engages with appropriate industry organizations to identify changes in the claims and legal environment and develop effective strategies to navigate.
Requirements:
- Bachelor's degree or equivalent experience.
- 10+ years of proven leadership experience with significant experience in management of a workers compensation department, including experience with strategic planning and employee development.
- Previous experience working with workers' compensation claims required.
- Must be results-oriented and customer service focused, with a bias for action and constant improvement.
- Strong analytical and communication skills with the proven ability of partnering with individuals at all levels.
- Ability to clearly articulate vision and objectives.
- Insurance industry awareness and involvement.
Company: Republic Indemnity Company of America
Salary Range: $250,000.00 - $360,000.00
Benefits: The wage range for this job is based on role, level, and location. Within the range, individual pay takes into account a variety of factors that are considered in making compensation decisions including but not limited to skills, education, training, licensure and certifications, experience of the candidate, the role's scope, complexity, and other business and organizational needs. In addition to the base compensation, we offer a competitive Total Rewards package, which includes but is not limited to medical, dental, vision, paid time off, and 401(k) plan for full-time and part-time employees who are eligible for benefits.
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