Healthcare Liaison
4 weeks ago
We are seeking a highly organized and detail-oriented Healthcare Liaison to join our team at The Phia Group. As a key member of our team, you will serve as the primary point of contact for clients and prospects, providing exceptional customer service and support.
Key Responsibilities:
- Respond to client inquiries and requests in a timely and professional manner.
- Act as a liaison between clients and internal teams to ensure seamless communication and collaboration.
- Manage and prioritize multiple projects and tasks simultaneously, meeting deadlines and delivering high-quality results.
- Prepare and maintain accurate records and reports, utilizing proprietary software and tools.
- Collaborate with data analysts to identify process improvements and implement changes.
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred.
- 0-2 years of related work experience, with a focus on healthcare, insurance, and legal fields.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
About The Phia Group:
The Phia Group is a dynamic and innovative company dedicated to providing high-quality healthcare solutions to American employees and their dependents. We are committed to fostering a culture of diversity and inclusion, and we welcome applicants who share our passion for the healthcare industry.
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