Seasonal Ambassador

4 hours ago

Milwaukee, Wisconsin, United States Lush Handmade Cosmetics Full time
Job Title: Seasonal Ambassador

Join Lush Handmade Cosmetics as a Seasonal Ambassador and become an expert in product knowledge, customer consultations, and product demonstrations. As a key member of our team, you will cultivate strong relationships with your colleagues and contribute to the overall excellence of our shop in sales and operations.

Responsibilities:
  • Sales and Customer Experience: Utilize our StoreForce dashboard results and seek feedback to exceed sales goals. Deliver a world-class customer experience to every customer who walks through our doors by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features.
  • Building the Brand: Educate customers on our brand values, including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic.
  • Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Requirements:
  • Excellent Customer Service Skills: Provide exceptional customer service and create a positive experience for every customer.
  • Flexibility: Adapt to changing situations and priorities in a fast-paced environment.
  • Knowledge and Passion: Have a knowledge and passion for skincare, natural beauty, and ethical business.
  • Flexible Schedule: Be available to work a flexible schedule, including evenings, weekends, and holidays.
Preferred Qualifications:
  • Experience with Consultation-Based Customer Service Models: Have experience with consultation-based customer service models.
  • Strong Problem-Solving Skills: Possess strong problem-solving skills to address issues that arise in day-to-day operations.
  • Experience Working in a Team Environment: Have experience working in a team environment.
  • Experience Working in Skincare or Cosmetics: Have experience working in skincare or cosmetics.
  • Experience in Cross-Cultural Collaboration and DEIB or Social Justice Training: Have experience in cross-cultural collaboration and DEIB or social justice training.
  • Fluency in Spanish, French, or Other Languages: Be fluent in Spanish, French, or other languages.

Pay: $14.50-$14.50 USD

About Lush: Lush Handmade Cosmetics is a company that values sustainability, ethics, and customer satisfaction. We are committed to making a positive impact on the world, one bar at a time.

Location: Mayfair Mall

Language: English

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