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Clinical Coordinator-PN

2 months ago

Columbia, South Carolina, United States Lexington Medical Center Full time
Job Summary

The Clinical Coordinator serves as an administrative liaison and resource person throughout the practice, facilitating, coordinating, and overseeing the process of patient care. This role is responsible for clinical staff, staff assignments, vacation calendar, department orientation of new staff, and patient education. The Clinical Coordinator provides support and guidance for clinical policies and procedures as well as ensures compliance with appropriate regulatory agency requirements.

Key Responsibilities
  • Facilitate, coordinate, and oversee the process of patient care.
  • Maintain a positive attitude and communicate effectively with patients, staff, and other departments.
  • Demonstrate the appropriate communication of information to patients/caregivers.
  • Responsiveness to all patients and office staff requests and needs.
  • Responsible for medication management duties as directed by physician, including injections, administration of sample medications, and patient medication education.
  • Responsible for the preparation and maintenance of the exam rooms, removing outdated medications/supplies, and ensuring stock is at par levels.
  • Follows all equipment cleaning and sterilization procedures and ensures clinical staff compliance.
  • Rooms patients, conducts patient assessments, assists with procedures, implements physician orders, provides patient education, and documents clinical information appropriately.
  • Operate and maintain equipment, including routine maintenance, ordering of supplies, log sheets, and cleaning.
  • Follows all department policies and procedures and ensures staff compliance.
  • Obtains precertification/authorizations as needed.
  • Complies with all coding documentation requirements to ensure proper billing.
  • Provides Practice Manager and Physicians with statistical reports as needed.
  • Assess human resource needs and plan and evaluate employee activities to ensure safe, effective, and fiscally sound operations.
  • Manage human resources to assure safe and effective operations.
  • Reallocate nursing staff to meet patient care needs.
Requirements
  • Demonstrate ability to work with personnel in a manner which fosters positive employee development and performance.
  • Provide input and assist in creating evaluations of nursing staff performance for probationary period and annual performance appraisals.
  • Recommend and initiate personnel action for performance issues utilizing appropriate channels and procedures.
  • Follow up on performance issues within assigned area of responsibility.
  • Identify educational needs of nursing staff and provide input into educational programs. Set example for clinical staff by ensuring all personal certification and mandatory education requirements are met.
  • Communicate effectively throughout the practice and with other departments.
  • Keep Manager informed of activities through oral and written communications.
  • Collaborate with staff, physicians, midlevel providers, and others to enhance effective problem solving.
  • Clarify and interpret administrative, personnel, and nursing services policies and procedures.
  • Represent the nursing staff at various meetings and serve on committees as assigned.
  • Set an example for clinical staff by fully utilizing the electronic health record and other electronic communication and systems for conveying information.
  • Answer telephones, take messages, perform phone triage, and update providers appropriately.
  • Identify ineffective routines, interventions, and systems, which do not contribute to desired or identifiable outcomes and take action to change these practices.
  • Contribute and participate in the evaluation and improvement of processes. Contribute to department quality initiatives.
  • Understand and agree to seek compliance with appropriate health and safety regulatory agencies.
  • Perform all other duties as assigned by authorized personnel or as required in an emergency.
Benefits
  • Day ONE medical, dental, and life insurance benefits.
  • Health care and dependent care flexible spending accounts (FSAs).
  • Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
  • Employer-paid life insurance – equal to 1x salary.
  • Employee may elect supplemental life insurance with low-cost premiums up to 3x salary.
  • Adoption assistance.
  • LHI provides its full-time employees employer-paid short-term disability and long-term disability coverage after 90 days of eligible employment.
  • Tuition reimbursement.
  • Student loan forgiveness.