Customer Experience Associate
3 weeks ago
Penn National Gaming is looking for a highly motivated and customer-focused individual to join our team as a Food Cashier. This role is perfect for someone who is passionate about delivering exceptional customer experiences and working in a dynamic environment.
- Use sales techniques to increase average transaction value and drive sales growth, meeting or exceeding sales targets.
- Provide expert recommendations and advice to customers on products and services offered by Penn National Gaming, enhancing their shopping experience and driving revenue growth.
- Maintain a thorough knowledge of products and services offered by Penn National Gaming, including prices, features, and benefits, to provide expert advice and guidance to customers.
- Respond to customer inquiries and resolve issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
- Monitor and report on customer feedback and suggestions, using insights to improve products and services and drive business growth.
The estimated annual salary for this position is $48,000 - $58,000, depending on experience and qualifications. We offer a comprehensive benefits package and opportunities for professional growth and development.
ResponsibilitiesThis role requires a strong commitment to customer service, attention to detail, and ability to work effectively in a fast-paced environment. As a Food Cashier and Sales Associate, you will be responsible for:
- Using sales techniques to increase average transaction value and drive sales growth, meeting or exceeding sales targets.
- Providing expert recommendations and advice to customers on products and services offered by Penn National Gaming, enhancing their shopping experience and driving revenue growth.
- Maintaining a thorough knowledge of products and services offered by Penn National Gaming, including prices, features, and benefits, to provide expert advice and guidance to customers.
- Responding to customer inquiries and resolving issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
- Maintaining accurate records and reports on customer feedback and suggestions, using insights to improve products and services and drive business growth.
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