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**Team Lead

2 months ago

Gaithersburg, Maryland, United States Wal-Mart Stores , Inc. Full time

**Job Summary**

We are seeking a highly skilled and experienced Team Lead to join our Business Operations team at Wal-Mart Stores, Inc. As a Team Lead, you will be responsible for overseeing the daily operations of our business, ensuring that all tasks are completed efficiently and effectively.

**Key Responsibilities**

  • Assist management in supervising a team of associates, assigning duties, communicating goals and feedback, and providing training and guidance.
  • Communicate and support membership by providing information on membership types, programs, and benefits to current and prospective members.
  • Process memberships, upgrades, and credit accounts, and encourage membership renewals.
  • Participate in sales and marketing events, and complete and maintain marketing recaps and other required documentation.
  • Meet membership goals and promote the value of Sam's Club products and services.
  • Provide and ensure member service by acknowledging the member and identifying member needs, assisting with purchasing decisions, and locating merchandise.
  • Oversee assigned area of responsibility by handling claims and returns, zoning the area, and arranging and organizing merchandise.
  • Identify shrink and damages, organize and maintain availability of carts/flatbeds, and assist members with transporting items.
  • Maintain accounting records, files, transactions, and other required documentation by following accounting office procedures.
  • Provide funds for proper register operation, create and interpret financial analysis reports, and assist with accounting-related investigations.
  • Prepare daily deposits, prepare and oversee Cash Fund Transfers, and investigate overages and shortages in cash register drawers and accounting office.
  • Maintain confidentiality and accuracy of financial and personal information.
  • Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners.
  • Monitor progress and results, and identify and address improvement opportunities.
  • Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity.
  • Lead and participate in teams by using and sharing resources, information, and tools, determining customer needs and business priorities, and coordinating and executing work assignments.

**What We Offer**

We offer a competitive hourly wage range of $22.00 to $30.00, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances. We also offer a range of benefits, including health benefits, financial benefits, paid time off, and other great benefits for a happier mind, body, and wallet.

**Minimum Qualifications**

  • 6 months retail experience including operating front-end equipment (for example, cash register)
  • 6 months customer service experience

**Preferred Qualifications**

  • Leading a front-end team
  • Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others