Customer Service Representative

3 weeks ago


Orlando, Florida, United States LanceSoft Full time

Job Overview

LanceSoft is seeking a skilled Customer Service Representative with a strong background in hospitality to assist with business needs, shipping, and receiving. This role requires the ability to lift up to 50 pounds, with possible long-term standing and walking.

Responsibilities

  1. Provide exceptional customer service to guests, responding to their business needs and inquiries.
  2. Assist with shipping and receiving duties, ensuring timely and accurate processing of packages.
  3. Operate as a team member to maintain a positive and efficient work environment.
  4. Participate in company-wide initiatives to improve customer satisfaction and operational efficiency.

Requirements

  • Previous customer service experience, preferably in a hospitality setting.
  • Ability to lift up to 50 pounds and stand for extended periods.
  • Excellent communication and interpersonal skills.
  • Availability to work weekends as needed, with a focus on providing exceptional customer service.

Working Conditions

LanceSoft offers a safe and supportive work environment. Parking is available on-site, and reimbursement is provided for expenses.



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