Customer Service Representative

4 weeks ago


Orlando, Florida, United States A-Lumination Electric Full time
Job Description

A-Lumination Electric is seeking a highly skilled Dispatcher / Customer Service Representative to provide exceptional customer service, pull permits, and type proposals. This is a full-time office position that earns a competitive wage of $14.00 to $15.00 per hour, with opportunities for spiffs and great benefits.

About A-Lumination Electric

We are a small business that treats our employees like family, with a great work-life balance and a focus on safety. Our core values are reliability, providing great service, and giving customers excellent value. We have an A+ rating from the Better Business Bureau and are committed to consistently being a valuable electrical repair resource in our community.

A Day in the Life

As a Dispatcher / Customer Service Representative, you will be an integral part of our office team, providing out-of-this-world customer service while answering phones, scheduling appointments, and dispatching calls. You will also be responsible for pulling permits for jobs when requested and typing proposals in a professional, efficient manner.

Qualifications

  • Ability to answer phones
  • Typing skills
  • Administrative skills

Experience in permitting is a plus, as is previous knowledge of Excel, ServiceTitan, ServiceLine, or another scheduling program. If you are passionate about providing excellent customer service and have excellent communication skills, both written and verbal, we encourage you to apply.

Work Schedule

This office position typically works Monday - Friday 7:30 am - 4:30 pm.



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