Operations Manager
2 days ago
G2 Secure Staff is seeking a highly skilled Operations Manager to lead our Cabin Services team at LAX Airport.
The ideal candidate will have management experience in a services industry, preferably contract services with experience in Cabin Services. This role would be ideal for a strong supervisor looking to advance into an account manager position.
G2 Secure Staff provides reliable, professional aviation service solutions with flight travel privileges for this position.
Key Responsibilities:
- Manage all cabin operational activities to meet company objectives for a safe and cost-effective operation;
- Accountable and responsible for ensuring team members are adequately trained;
- Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation;
- Promote safety awareness, active encouragement of open reporting and feedback in the cabin operations department;
- Ensure the cabin crew's conduct and performance follow the company standards, as well as evaluate cabin crew performance results;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Work with local airline leadership to maximize operational performance in areas of on-time performance, staffing, training, compliance, and safety;
- Accountable and responsible for ensuring team members are adequately trained;
- Cohesively partners with HR and Corporate leaders;
- Other duties as requested
Requirements:
- At least 1-year experience as a Crew member/ Lead member;
- At least 3 years' experience within international airline or similar role required;
- Computer literate, with thorough knowledge of Microsoft Office;
- Minimum 3 years within a managing position required;
- High School Diploma or equivalent required;
- Valid Driver's License required;
Personal and Physical Requirements:
- Ability to lift/carry items and machinery up to 70 pounds;
- Ability to stop, kneel, reach overhead, drive, and operate equipment frequently and effectively during working hours;
- Treat all information as confidential;
- Possess the tact to deal with all levels of situations, client representatives, employees, and the public;
- Must be able to sit, stand, lift, and/or bend throughout shift;
- Must pass pre-employment and random drug tests;
- Must be able to read, understand, and carry out instructions in English;
- Must be able to verbally direct in English;
- Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS);
- Be able to resolve problem situations with passengers when necessary;
EOE M/F/D/
G2 Secure Staff, LLC has over 11,000 aviation service professionals in over 88 of the top traveled airports across the United States. We are a people-based company whose values center around people, service, and integrity. We're proud of our diverse culture and strive to provide the safest working environment possible.
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