Public Information Assistant IV

6 days ago


Snow Hill, Maryland, United States COUNTY OF GREENE Full time
Job Summary:

The Public Information Assistant IV provides public contact services to the County of Greene. This role involves answering incoming calls, transferring calls to the appropriate staff, and greeting clients. The primary duties of this position include providing clients with paperwork to complete, assisting with form completion, and gathering information to refer clients to the appropriate program area. Additionally, this role is responsible for opening the office in the morning, checking night call messages, and locking doors at the end of the day.

Key Responsibilities:
  • Provide public contact services to the County of Greene
  • Answer incoming calls and transfer calls to the appropriate staff
  • Greet clients and provide them with paperwork to complete
  • Assist with form completion and gather information to refer clients to the appropriate program area
  • Open the office in the morning and check night call messages
  • Lock doors at the end of the day

Requirements:
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of office software


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