Shift Supervisor Trainee

3 weeks ago


Carmel, California, United States CVS Health Full time

Job Summary

The Shift Supervisor Trainee role at CVS Health is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will perform work as directed, complete basic operations and management skills training, and learn about key aspects of the business, including building customer loyalty through exceptional service.

Key Responsibilities

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Requirements

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed

Benefits

CVS Health offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.



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