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Institutional Wealth Management Service Manager

2 months ago


New York, New York, United States Amalgamated Bank of NY Full time
Job Summary

Amalgamated Bank of NY seeks a highly motivated Institutional Wealth Management Service Manager to report directly to the Director of Trust Operations. The individual will play a key role in shaping changes that drive greater operational efficiencies, improved uses of technology, and adopt best practices for fulfilling Amalgamated Bank's responsibilities as trusted Custodian and Investment Manager.

Key Responsibilities
  • Lead the Wealth Management Service and Operations team while ensuring performance objectives are met within a collaborative and inclusive work environment of creativity, innovation, and professional growth.
  • Manage the team and ensure execution of day-to-day operational activities including all aspects of trading (oversight, input, reconciliation, fail trade resolution), cash management and cash movement, fund accounting, common trust fund cash flows, and daily control execution around monitoring overdrafts, trade funding, transaction authentication, failed trades, uninvested cash, etc.
  • Serve as an Officer in Charge (OIC) and deputy to the Director of Trust Operations in providing coverage across the Trust Operations department.
  • Assist management with overall direction of the Trust Operations providing feedback and support around planning, strategy, and execution.
  • Manage and streamline transactional processes.
  • Maintain strong control environment with strategies to mitigate potential operational risks. This includes handling risk exercises such as the Business Impact Analysis (BIA), Disaster Recovery exercises, Compliance Details Self Assessments (CDSA) and other third-party risk management responsibilities as part of vendor oversight.
  • Maintain updated policies and procedures with respect to the teams' responsibilities and functions.
  • Participant across various governance and working group forums with key vendors and partners.
  • Ensure compliance with relevant regulatory requirements, industry standards, and internal policy and procedure.
  • Monitor and report on key performance indicators (KPI) and key risk indicators (KRI) and execute continuous monitoring of core activities.
  • Coordinate and work closely with various internal stakeholders and external vendors to address any issues and ensure proper escalation, root cause identification and process improvements, as needed.
  • Support projects and technological initiatives ensuring requirements are defined, testing and analysis conducted, where applicable, and necessary resourcing to meet deadlines.
  • Lead team through internal and external reviews including audit and regulatory examinations.
  • Perform ad-hoc request and other duties as assigned.
Requirements
  • Bachelor's degree or equivalent experience
  • Minimum of 7+ years of related financial services experience with understanding of across asset classes
  • Minimum of 5+ years of management experience
  • Strong working knowledge of the security industry's practices and procedures.
  • Superior attention to details and process skills.
  • Strong analytical abilities to resolve issues and discrepancies.
  • Must possess excellent leadership and team management capabilities with effective communication (verbal/written) and interpersonal skills.
  • Experience using Excel, Word, and industry software preferred.
  • Knowledge of Global Plus system is a plus.
  • Ability to work under highly pressurized fast paced environment and manage multiple tasks simultaneously while acting with a sense of urgency.
Compensation

The starting base salary for this role is between $115,500.00– $130,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Equal Opportunity Employer

Amalgamated Bank of NY is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank of NY, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank of NY does not sponsor applicants for work visas.