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Senior Messaging Engineer

1 month ago


Chicago, Illinois, United States 1872 Consulting Full time
Senior Messaging Engineer

1872 Consulting is seeking a highly skilled Senior Messaging Engineer to join our team. As a key member of our messaging team, you will be responsible for the operational support and project initiatives for our global enterprise messaging environment.

Key Responsibilities:

  • Serve as a subject matter expert for email client software such as Microsoft Office 365
  • Coordinate with Customer Support personnel to resolve messaging related incidents
  • Interface with third-party software vendors to achieve timely resolution of business impacting problems
  • Provide recommendations on optimizing the performance of the system environment
  • Train engineers and support specialists on operating and supporting messaging solutions
  • Manage mail gateway systems
  • Monitor and analyze messaging to ensure 99.9% uptime
  • Document system uptime and usage metrics
  • Provide 24x7 On-Call support on a rotating basis

Requirements:

  • 7+ years of experience with Messaging Engineering experience
  • Strong Exchange experience
  • Strong ProofPoint experience
  • Strong Active Directory experience
  • M365 experience

Nice to Have:

  • MDM experience
  • Azure AD experience
  • Bachelor's Degree, preferably in an IT related field
  • Relevant certifications