Salon Manager

3 days ago


Kansas City, Missouri, United States Sandy Dav Studios Full time
Job Overview

Sandy Dav Studios is seeking a highly motivated and customer-focused individual to join our team as a Salon Manager. As a key member of our team, you will play a vital role in ensuring our clients receive the highest level of service and leave feeling refreshed and rejuvenated.

As a Salon Manager, you will be responsible for managing the front desk operations of the spa, including greeting clients, scheduling appointments, and ensuring a seamless experience for our guests. You will also be responsible for promoting spa services and products to clients, handling cash and credit card transactions, and communicating with the staff to ensure that appointments run smoothly and efficiently.

We are looking for a candidate who is passionate about the beauty industry and has excellent communication and interpersonal skills. If you are a team player who is able to work in a fast-paced environment and provide exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Manage the front desk operations of the spa, including greeting clients, scheduling appointments, and answering phone calls
  • Provide exceptional customer service to clients by addressing their needs and concerns, and ensuring a positive experience
  • Maintain a clean and organized spa environment, including stocking supplies and organizing equipment, and light cleaning
  • Communicate with the staff to ensure that appointments run smoothly and efficiently
  • Handle cash and credit card transactions, and maintain accurate financial records
  • Promote spa services and products to clients, and encourage them to book future appointments
Qualification Requirements
  • High school diploma or equivalent
  • Prior experience in customer service or hospitality industry preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment
  • Technical skills, ability to quickly learn the scheduling and POS software
  • Ability to work flexible hours, including evenings and weekends
  • Knowledge of spa services and products preferred
  • Positive attitude and ability to work well in a team environment
Compensation
  • Type: Full-time 34-40 hours per week
  • Base pay: $16-$18 / hour, plus bonuses and commission
  • Benefits: 401K match, paid vacation, and product and service discounts within the Salon and Spa

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