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Salon Manager

2 months ago

Kansas City, Missouri, United States Sandy Dav Studios Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Salon Manager at Sandy Dav Studios. As a Salon Manager, you will play a vital role in ensuring our clients receive the highest level of customer service and leave feeling refreshed and rejuvenated.

Key Responsibilities:

  • Manage the front desk operations of the spa, including greeting clients, scheduling appointments, and answering phone calls
  • Provide exceptional customer service to clients by addressing their needs and concerns, and ensuring a positive experience
  • Maintain a clean and organized spa environment, including stocking supplies and organizing equipment, and light cleaning
  • Communicate with the staff to ensure that appointments run smoothly and efficiently
  • Handle cash and credit card transactions, and maintain accurate financial records
  • Promote spa services and products to clients, and encourage them to book future appointments
  • Manage social media accounts and post content daily

Qualification Requirements:

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality industry preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment
  • Technical skills, ability to quickly learn the scheduling and POS software
  • Ability to work flexible hours, including evenings and weekends
  • Knowledge of spa services and products preferred
  • Positive attitude and ability to work well in a team environment
  • Reliable transportation and valid drivers license

Compensation

  • Type: Full-time 34-40 hours per week
  • Base pay: $16-$18 / hour, plus bonuses and commission
  • Benefits: 401K match, paid vacation, and product and service discounts within the Salon and Spa