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Parts Sales Specialist

2 months ago

Bluffton, Indiana, United States TRULAND Equipment Full time
Job Title: Parts Sales Specialist

TRULAND Equipment, a leading John Deere dealer, is seeking a skilled Parts Sales Specialist to join our team. As a key member of our parts department, you will be responsible for providing exceptional customer service, selling parts to customers, and ensuring timely and accurate processing of orders.

Responsibilities:
  • Provide excellent customer service to customers at the counter, on the phone, and internally.
  • Maintain a positive and professional working relationship with peers, management, and support resources.
  • Meet or exceed monthly sales goals.
  • Actively engage and be knowledgeable about the corporate parts promotion schedule.
  • Provide recommendations for sales of additional related or needed parts or accessories.
  • Communicate, enforce, participate, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
  • Timely and accurate processing of all orders (in-store and online).
  • Locate and obtain merchandise for customers.
  • Maintain inventory integrity by performing cycle counts, following up on inventory discrepancies, and expediting issues to the manager.
  • Assist with preparing and maintaining professional showroom image and merchandise displays.
  • Assist in keeping parts department clean and orderly.
Requirements:
  • High School diploma or equivalent experience; Associate's degree in an Agriculture field preferred.
  • 1+ years of Parts experience or equivalent sales or service experience.
  • Experience connecting with customers, maintaining a professional image, and establishing rapport.
  • Demonstrate basic understanding of the selling process.
  • Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
  • Experience working both independently and in a team setting.
  • Demonstrates excellent communication skills; written and verbal.
  • Ability to work extended hours and weekends.
  • Valid driver's license required; driving record that meets Employer's insurance company requirements.
  • Experience using standard desktop load applications such as Microsoft Office, internet applications, and apps.
  • Ability to use a handheld barcode scanner.
  • Ability to lift up to 75 pounds.
  • This position will require operation of a forklift.
Benefits:
  • Competitive wage paid bi-weekly.
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • 401(k) plan with company contribution.
  • Flexible Spending Account (FSA).
  • Health Savings Account (HSA).
  • Paid Time Off (PTO).
  • Paid Holidays.
  • Company-paid Short-term Disability, Long-term Disability, and Life Insurance Benefits.
  • Team Member Discounts.
  • Access to additional Voluntary Insurance plans.
  • Employee Assistance Program.
  • Company-provided uniforms.