Security Operations Manager

4 weeks ago


Kansas, United States Sunstates Security Full time

About the Role

Sunstates Security is seeking a highly skilled and motivated Operations Manager to lead our Kansas City area operations. The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.

Key Responsibilities

  • Train, develop, and motivate supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
  • Supervise other line managers, including Site Managers and Site Supervisors.
  • Oversee the employee onboarding process, including new hire interviewing, selection of candidates, training, and licensure.
  • Train subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforce consistency in policy practice.
  • Coordinate operational functions, including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
  • Carry out site assist visits and audits in accordance with the Quality Assurance program.
  • Coordinate with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.
  • Work with sales and marketing to identify and develop new business opportunities.

Requirements

  • Bachelor's degree from a four-year college or university is preferred.
  • 3+ years of related management and leadership in the security industry, law enforcement, or military.
  • Excellent organizational, leadership, communication, and time management skills.
  • Ability to work independently with strong portfolio management skills.
  • Computer proficiency with MS Office products.
  • Valid driver's license and good driving record.
  • Ability to travel and regularly visit all site locations in the Kansas City area.
  • Flexibility to be on call as needed during all shifts.

About Sunstates Security

Sunstates Security is a leading provider of security services, committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We offer a comprehensive benefits package, career growth opportunities, and a supportive work environment.


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