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Store Operations Manager
2 months ago
We are seeking a highly skilled and experienced Store Operations Manager to join our team at Ag-Pro Companies. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and leading a team of employees to achieve exceptional results.
Key Responsibilities- Business Performance: Execute the business plan and achieve financial performance, including sales, budgets, and cost control, according to established goals for a location.
- Customer Relationships: Develop and maintain a positive relationship with all existing and new customers and resolve any elevated customer issues.
- Team Leadership: Ensure that appropriate communication takes place within and across all departments at the store location(s), including leading regular department management staff meetings and all employee meetings.
- Process Improvement: Communicate with other store managers to implement best practices and consistent processes for all departments within the organization.
- Change Management: Support corporate managers in implementing changes in any department within the location.
- Marketing and Events: Ensure the successful planning and execution of marketing activities and events.
- Facility Management: Oversee maintenance, security, and a professional appearance of the facility and property for the location.
- Sales and Representation: May represent the company for the sale of machinery to key customers as needed.
- Employee Development: Provide input to the hiring, development, and coaching, evaluation, and effectiveness of the management team and other employees within their store.
- Relationship Building: Manage on-going relationships with key John Deere personnel.
- Experience: 5+ years experience in a retail environment, with 1+ additional years experience as a parts or service manager or in a sales role preferred.
- Knowledge and Skills: Familiar with John Deere and competitive products, experience dealing with elevated customer issues, ability to lead and motivate others, knowledge of financial metrics, marketing experience, and a solid understanding of sales, parts, and service operations.
- Education: Bachelors degree in Agriculture, Business, or equivalent experience required.
Ag-Pro Companies provides a comprehensive range of benefits for all full-time positions, including medical, dental, vision, and a matching 401-K retirement plan, along with a variety of other optional benefits.
We are a Drug Free Workplace and an Equal Opportunity Employer. All positions require pre-employment screening. Must be authorized to work in the United States.
