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Certified Pharmacy Specialist
2 months ago
Position Title: Certified Pharmacy Technician
Company: Hy-Vee, Inc.
Overview:
The Certified Pharmacy Technician plays a vital role in delivering exceptional customer service while supporting pharmacists in the preparation and distribution of prescription medications. This position requires expertise and a commitment to maintaining high standards of pharmacy practice.
Key Responsibilities:
- Delivering prompt and courteous service to customers
- Welcoming customers and providing assistance with their needs
- Utilizing customer names to enhance personal service
- Responding to phone inquiries and offering support
- Collaborating with team members to ensure customer satisfaction
- Processing prescription orders and managing requests
- Preparing and labeling medication containers accurately
- Handling insurance claims and maintaining pharmacy inventory
- Conducting cash transactions and ensuring a clean pharmacy environment
- Complying with all pharmacy technician regulations and guidelines
Additional Duties:
- Assisting in other store departments as needed
- Completing other job-related tasks and projects as assigned
Qualifications:
- High school diploma or equivalent
- Certification as a pharmacy technician with ongoing education
- Prior experience in a pharmacy setting is preferred
Skills and Attributes:
- Strong logical reasoning for effective problem-solving
- Proficiency in arithmetic and data analysis
- Excellent interpersonal and communication skills
Physical Requirements:
- Ability to perform various physical tasks and exert force
- Visual acuity for different job functions
Work Environment:
This position operates in a dynamic retail setting with a variety of daily tasks and occasional exposure to chemicals.
Equipment Utilized:
Computer with pharmacy software, cash register, ordering systems, and scanner.
Confidentiality Commitment:
Ensuring the confidentiality of customer medical information in accordance with HIPAA regulations is essential.
Contact Interactions:
Regular interactions with customers, suppliers, and occasional engagement with professional organizations.
Important Consideration: Awareness of safety protocols when handling hazardous medications is crucial for this role.
Are you ready to take on this essential pharmacy role?
