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Hospitality Services Director

3 weeks ago

Dubuque, Iowa, United States 7 Hills Brewing Co, LLC Full time

The Hospitality Services Director at 7 Hills Brewing Co, LLC is responsible for leading the front-of-house team, ensuring exceptional customer experiences, and driving revenue growth. This strategic leader will develop and implement initiatives to enhance customer satisfaction, improve operational efficiency, and promote a positive brand image.

Key Responsibilities

Lead and develop a high-performing front-of-house team, focusing on recruitment, training, and retention strategies.

Develop and implement comprehensive plans to enhance customer satisfaction, increase loyalty, and drive revenue growth.

Collaborate with cross-functional teams, including marketing, culinary, and operations, to align goals and objectives.

Analyze sales data, market trends, and customer feedback to inform decision-making and drive business results.

Establish and maintain strong relationships with suppliers, vendors, and partners to secure competitive pricing, products, and services.

Estimated Salary: $70,000 - $100,000 per year, based on location and experience.