Retail Customer Experience Specialist
2 weeks ago
We're looking for a highly skilled and customer-oriented individual to join our team as a Customer Service Representative at Family Dollar.
This role offers a competitive salary of $35,000 - $45,000 per year, based on experience and qualifications.
Main Responsibilities:
- Deliver exceptional customer service by addressing customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with finding products, provide recommendations, and answer questions about our offerings.
- Maintain accurate records of sales, handle returns and exchanges, and perform other related tasks.
Requirements:
- Candidates must have strong communication and problem-solving skills, with the ability to work independently and as part of a team.
- Demonstrated ability to work in a fast-paced retail environment, with a strong focus on customer satisfaction and sales growth.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
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