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Technical Support Associate

1 month ago

Duluth, Georgia, United States Medtronic Full time
Job Summary

Medtronic is seeking a highly skilled Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical support to internal and external customers via telephone calls and email. You will work closely with our team to resolve technical issues and provide exceptional customer service.

Key Responsibilities
  • Provide technical support to customers via telephone calls and email
  • Work closely with our team to resolve technical issues
  • Provide exceptional customer service
  • Collaborate with internal stakeholders to resolve complex technical issues
Requirements
  • 5 years of experience in a technical support role
  • Strong technical skills and knowledge of endoscopy medical devices
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Medtronic is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.